SHACMAN’s purpose has always been customer satisfaction from start to end. Through the establishment of research, efficiency, integrity and pragmatic service networks, SHACMAN has standardized quality service. We will continue to examine, in-depth, of our services, our customers, and the market to find new innovative service concepts, improve our service management. We will make sure that every one of our product and service suppliers, parts suppliers, parts distributors can join in to better serve our customers, we will stand side by side to continuously build our brand image, creating the golden standard in the heavy truck industry.

1.24 hours online service.

Both salesmen and technicians are 24-hour available and ready to provide back-up whenever and wherever it’s needed.

2.Complete after-sales service

There are 4 overseas subsidiaries, 36 overseas offices, 24 overseas 4S shops and 330 overseas service stations. The parts warehouses are distributed in the main sales areas. When remote locations are involved, the service man is able to deliver advanced technical support and maintenance and handle on-site repairs.

service of shaanxi heavy duty automobile co. ltd